The Difference Between Movers And Brokers


The Internet has made it super easy to get in touch with professional moving companies.  Getting a moving quote online is easier than ever before. However, do you know if you are contacting a moving company or broker?

Moving brokers are not professional movers in the sense that brokers are neither authorized nor licensed to transport household goods because they don’t own any moving trucks, moving staff, moving equipment, or packing supplies.

In reality, moving brokers act as middlemen between the customer (the individual who is moving home) and moving company (the business entity that will complete the actual transportation job). Brokers are trained sales teams that will arrange for the transportation of your household items and then will try to sell your booking info to an actual moving company that may provide the actual truck transportation.

Moving companies are the professional movers that make the real household move. They personal their very own fleet of branded moving trucks, they have the required moving equipment to complete the relocation job, they provide the necessary packing materials for the service of packing, and they also have full-time professionals who have been trained extensively to handle all types of move-related scenarios.

Unlike brokers, reputable companies will send an expert to your home to do a visual residential inventory and quote you an accurate moving cost estimate. Furthermore, you will be able to discuss with the moving company representative important issues and ask essential questions that are linked directly to the upcoming move - a face-to-face interaction that is much more beneficial than dealing with a moving broker over the phone or via e-mail.

Risks and dangers of using a moving broker

At the time of booking your move, you’re strongly advised to ask the company if they are a genuine moving company or a moving broker. If it turns out that you’re coping with a brokering organization, then you should know the following risks and dangers when using the services of a moving broker.

No party will want to claim responsibility in case of problems. Remember: moving cost estimates over the telephone can never be accurate.

A moving broker will not usually assume responsibility for the safety of your home items - that responsibility is effectively transferred to the moving company that has received your booked move. In case of problems with the move such as household products being damaged or lost, what happens, at least most of the times, is that the moving broker will blame the moving business, and the moving firm will return the favor by laying the blame on the broker.

The usual outcome is that the customer, that's you, will be left in the middle of a relocation mess for which nobody wants to take responsibility, while your damaged or missing goods still remain damaged or missing.

Avoid a headache and contact Morrison Moving for a five-star moving experience. They are fully insured and offer outstanding customer service. It's the best value in Hamilton! They won the Reader's Choice Award's for The Best Hamilton Mover!  

Contact us now for a quote.

Morrison Moving 
130 Brockley Dr. 
Hamilton, ON N1R 6J9 
(905) 525-8332
https://www.morrisonmoving.ca
Location: Hamilton, ON, Canada

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